Last Updated: [23 June 2025]
This Privacy Policy explains what information we collect, how we use it, and how we keep it
safe. We want you to feel confident while using our website: https://gramsense.com.
1. Who We Are
GRAMSENSE is a community-owned travel platform created by the people of rural Uttarakhand.
We’re not a typical travel agency — we are a collective of local communities and cooperatives
working together to offer meaningful, culture-rich travel experiences.
Our goal is simple: to help you explore Uttarakhand not as a tourist, but as a guest of the
community, while ensuring every booking you make directly supports local livelihoods,
sustainable tourism, and self-reliant mountain villages.
2. What Information We Collect
When you interact with our website, we may collect the following data:
● Personal Information: Name, phone number, email address, location, and payment
details.
● Usage Data: IP address, device information, pages visited, time spent, etc.
● Cookies & Tracking: We use cookies and tracking tools like Google Analytics and
Facebook Pixel.
3. How We Collect Information
We collect your data when you:
● Fill out a booking or inquiry form
● Sign up for updates or offers
● Interact with chat widgets (like WhatsApp)
● Browse the site (via cookies and tracking tools)
● Make a reservation or payment
4. How We Use Your Information
Your information helps us to:
● Confirm and manage your bookings
● Connect you with homestay owners or local guides
● Send updates or relevant offers (if you opt in)
● Improve our website’s content and experience
● Analyze visitor behavior to serve you better
We always aim to use your data respectfully and only as needed.
5. Who We Share It With
We only share your data with trusted partners and service providers:
● Local hosts and guides (to confirm bookings)
● Analytics and marketing tools (like Google, Meta)
● Payment gateways and CRM tools
● Legal authorities, only if required by law
We do not sell your data to anyone.
6. Use of Cookies
Cookies help us personalize your experience. They let us:
● Understand how people use our website
● Offer smarter recommendations
● Improve site speed and usability
You can turn cookies off in your browser settings anytime.
7. Your Rights
You have full control over your personal information. You can:
● Ask what data we have about you
● Request corrections or updates
● Withdraw your consent or request deletion
To exercise any of these rights, simply email us at: [Insert contact email]
8. Data Protection & Security
We follow best practices to protect your data using secure servers, encrypted connections, and
trusted third-party tools.
While no system is 100% foolproof, we work hard to keep your information safe.
9. Updates to This Policy
We may occasionally update this Privacy Policy to keep up with changes in our services or legal
requirements.
If we make significant changes, we’ll post them here and update the date at the top. We
recommend reviewing this page from time to time.
10. Contact Us
If you have any questions or concerns about this policy or how your data is used, feel free to
contact us:
Email: [Insert your contact email]
Website: https://gramsense.com
Address: Kadipani, Chamba, Tehri Garhwal, Uttarakhand, India